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Medical Rescue Services
We provide the following services via satellite communication, online communities, mobile app, WeChat, telephone, and other technical channels
Medical Consultation Information Referral
Telephone medical consultation
First-aid guidance—"Platinum Ten Minutes"; routine medical consultation; pre-diagnosis consultation; routine wellness consultation
Business Travel Rescue Service
Business travel rescue service
In case of accidental injury or sudden acute illness where local hospitals lack treatment capacity, we arrange medical transport to transfer clients to appropriate medical institutions, or arrange repatriation to their permanent residence upon request.Funerals, Ashes Repatriation and Related Affairs Liaison
Funerals, ashes returned, and aftercare
We arrange funeral matters or repatriate ashes, and can arrange for relatives to travel to the location of the client's passing to handle final affairs.
Return of Minor Children and Family Visits
Return of minor children
When there are unattended children under 16 years old (inclusive) nearby, the rescue organization's doctor will arrange for the accompanying children to return to their usual residence according to the client's needs; family visits can also be arranged upon request.
Telephone Medical Consultation
Telephone medical consultation
First-aid guidance—"Platinum Ten Minutes"; routine medical consultation; pre-diagnosis consultation; routine wellness consultation
Business Travel Rescue Service
Business travel rescue service
In case of accidental injury or sudden acute illness where local hospitals lack treatment capacity, we arrange medical transport to transfer clients to appropriate medical institutions, or arrange repatriation to their permanent residence upon request.
Funerals, Ashes Repatriation and Aftercare Handling
Funerals, ashes returned, and aftercare
We arrange funeral matters or repatriate ashes, and can arrange for relatives to travel to the location of the client's passing to handle final affairs.
Return of Minor Children and Family Visits
Return of minor children
When there are unattended children under 16 years old (inclusive) nearby, the rescue organization's doctor will arrange for the accompanying children to return to their usual residence according to the client's needs; family visits can also be arranged upon request.Life Rescue Services
Addressing economic changes and various accident and disaster risks, we provide users with emergency life rescue services.
Assistance for the Elderly and Children, etc.
When you are not available and urgent assistance is needed for the elderly, children, etc., we provide emergency assistance services.
Domestic and Overseas Life Rescue
When you need life rescue due to environmental or language discomfort at home or abroad, we provide life rescue services.
Other Life Rescue
When you encounter difficulties in daily life, we can provide various life rescue services at any time.
When clients urgently need life assistance, the Life Rescue Center provides them with life rescue services.
Air Rescue Service
When local medical treatment conditions and standards cannot meet the treatment needs of the injured, it is necessary to transfer the injured to medical and health institutions that meet the treatment conditions, or repatriate to the country of origin. Similar reasons for transfer also include emergency safety evacuation, etc.